Integrity Selling®

It doesn't cost, it pays! I am amazed at how well written the manual is. It's a great track to run on. We are seeing great participation from our sales team as they read the book, listen to the tapes, and share their new insights with each other in the weekly meetings. I already perceive the growth in their self concept and their skills.
Training Manager - Window Manufacturer

"I worked directly with 17 agents...ten of the 17 qualified for Million Dollar Round Table, and four qualified for the very first time. My unit had a 33% increase in production."
Manager - Insurance Company

The eight-week programs change behavior! In just 18-months, our company DOUBLED its sales without increasing staff. Most importantly, customer satisfaction averaged 9.0 on a 10.0 scale.
Manager - Major Investment Service

90% of the Integrity Selling® graduates that were also being Coached increased their sales volume by 38.5%, compared to the overall company increase of 1%. We feel this is directly attributable to the Integrity Selling/Coaching experience.
Broker - leading Real Estate firm

"Integrity Selling ® was selected because it was customer-focused, based on principles that were transferable and improved results. This program helps people change their performance by changing self-image and self-worth."
President and CEO; Insurance Company

"I've been a student of sales training programs for nearly 25 years now. Nothing to date can touch Integrity Selling® for simplicity, clarity and common sense. It truly teaches the essence of sales; to assist in the fulfillment of goals and provide value for value... I have increased my annual income by more than $100,000 since attending my first class."
Registered Representative; Assistant VP

Integrity Coaching®

"Not only did my agents really enjoy our coaching sessions, but my efforts at recruiting top producing agents increased over 50%. I found that the middle quartile producing agents increased 40-45% as a result of me holding them accountable."
President - Real Estate firm , Ohio

"I have been with ERA for over 25 years and as an owner, this is the best class I have ever attended. It has greatly increased my retention, recruitment and my total production level increased 30% over the year before."
Owner - Real Estate firm, Florida

 

The Customer®

"Because of The Customer®, our service providers now know how to get the information they need, ask the right questions and listen well, leaving the client feeling valued and genuinely cared for."
Director - major Electric utility

"I have more than 20 years with this Company, and this is the most meaningful training program I have ever experienced. It has affected my relationships with clients, associates, and personal relationships with my family and friends."
Program Participant

"We are seeing a difference in the way our customers see us as a result of the way we treat each other. That is powerful stuff!"
President - Construction firm

"I was looking for a program that would put the store manager in a leadership position when it came to customer service. The great thing about The Customer® is that it can be tailored to fit any type of business. By having our store managers conduct the training, there was increased interactions between the manager and his or her associates, and the store manager needs to continue to set the tone for service throughout the store, long after the training has been completed."
Executive Vice President and Chief Operating Officer, major Grocery chain

 

Managing Goal Achievement®

Home Run! I am a different person because of your wonderful program. MGA™ was much more than a single event; rather it provided an ongoing framework for continuing my personal and professional "life-growth." Senior management now sees me as a leader with a bright future. My family has also seen my growth. My thanks for the profound wisdom you have given me.
Director - Major Financial Institution

"Your programs have been very beneficial for self-motivation and guiding people to higher performance. My sales have increased 25%."
Participant - 10 Million Dollar Producer, Real Estate firm

"MGA was the most energizing, electrifying training I've ever been through in the life insurance industry."
Participants - National Insurance firm

"I am now better able to focus on productive activity which allows me to spend more time with the family. My priorities are now much better aligned and I finally have balance in my life."
Participant - Real Estate firm